The potential is huge. Let’s make it work for you.
You know your business. We know how to make AI useful.
Somewhere between the hype and the complexity, there’s a better way to work. Less repetitive admin. More connected systems. More time for the work that matters.
We’re West Summit — your hands-on AI and automation partner. From your first question to a solution your team actually uses, we help you take the next step with confidence.
The tools you wish existed. The connections you’re missing.
We bring AI into your business with solutions built for you. Here’s what that could look like.
AI / MEET YOUR FRONT DESK
The phone rings. You’re already on it.
A phone assistant shaped around your business. It understands the enquiry, checks the right information and gets the next step ready for your team.
THE POSSIBILITY
A warm welcome. A useful handover.
Your workflow. Your bespoke tool.
ONE POSSIBLE VERSION OF YOUR BUSINESSILLUSTRATIVE
↙ Business phone+ Microsoft 365+Your CRM
Front desk/Hill & Co. HeatingPURPOSE-BUILT
A customer calls 09:41
CALLER
“Could someone service our boiler this week? We’re in Stirling.”
YOUR AI RECEPTIONIST
“Of course. Let me take the details and check the team’s availability.”
Conversation, with context
READY FOR YOUR TEAM
Boiler service
Bridge Street, Stirling
Customer
New enquiry
Preferred visit
Thursday morning
Service area
✓ In range
Visit request Awaiting confirmation
✓
The conversation becomes a useful next step.Enquiry prepared in your systems. Your team confirms the visit.
UnderstandConnectMake useful
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Illustrative phone assistant: a boiler-service enquiry is understood, the service area and team calendar are checked, and a visit request is prepared for a person to confirm.
AI / MAKE SENSE OF THE DETAIL
Three quotes. A clearer choice.
A bespoke workspace that reads your documents, compares the things that matter to you and brings the important differences into view.
THE POSSIBILITY
Less hunting through files. More room for judgement.
Your workflow. Your bespoke tool.
ONE POSSIBLE VERSION OF YOUR BUSINESSILLUSTRATIVE
Outlook+PDF quotes+Excel
Quote room/Your buying criteriaPURPOSE-BUILT
YOUR DOCUMENTS
PDFNorth_quote.pdfSupplier quote · 2 pages✓
PDFVale_proposal.pdfSupplier quote · 4 pages✓
XLSCairn_pricing.xlsxPricing schedule · 1 sheet✓
LIKE-FOR-LIKE COMPARISON
The details, together.
120 units · Within 10 days
Illustrative supplier comparison
Supplier
Delivered total
Lead time
NorthDelivery included
£2,460
7 days
Vale£160 delivery added
£2,340
21 days
CairnDelivery included
£2,520
5 days
!
The lowest price isn’t the earliest arrival.
Vale is £120 less than North, but outside your 10-day window.
✓
The trade-offs surface. You make the call.Your documents, your criteria, a tool built to bring them together.
ReadCompareSurface the detail
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Illustrative quote-comparison tool: three supplier quotes are compared for 120 units needed within ten days. Delivered totals are £2,460, £2,340 and £2,520. The cheapest quote takes 21 days, so the tool flags the trade-off for a person to verify and decide.
AI / CONNECT THE WHOLE PICTURE
Separate systems. One useful view.
A custom operations tool that connects your ERP, spreadsheets and inbox. AI helps spot what has changed, who it affects and what you could do next.
THE POSSIBILITY
A change in one place. Clarity across the business.
Your workflow. Your bespoke tool.
ONE POSSIBLE VERSION OF YOUR BUSINESSILLUSTRATIVE
Outlook+Excel+ / your ERP
Daybook/Your operations, connectedPURPOSE-BUILT
OPEN ORDERS18
NEED ATTENTION02
DELIVERY CHANGED01
The working day Orders + stock + email
1084
Briar Interiors6 chairs · Due Friday
Review
1085
Firth StudioDesk frames · Due Monday
On track
1086
Moss WorksCabinet fronts · Due Tuesday
On track
AI / THE KNOCK-ON EFFECT
A delay. A way forward.
A supplier delay affects order #1084. Stock covers 4 of the 6 chairs.
A split delivery could keep part of Friday’s order on track.
Customer update prepared For approval
✓
Less joining the dots. More moving things forward.The systems you have, connected through a tool designed around your day.
Bring togetherSpot the impactPrepare a response
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Illustrative connected operations tool: Outlook, Excel and an ERP such as SAP feed a purpose-built order view. A supplier delay affects an order for six chairs. Stock covers four; the tool proposes a split delivery and prepares a customer update for approval. No order or message is changed.
AI / YOUR BUSINESS KNOW-HOW
Not just any answer. Your business’s answer.
An assistant built into the way your team works. It brings your knowledge and connected systems together, then helps turn a question into something useful.
THE POSSIBILITY
Your know-how, within reach. Useful work, a step closer.
Your workflow. Your bespoke tool.
ONE POSSIBLE VERSION OF YOUR BUSINESSILLUSTRATIVE
Teams+Company knowledge+Your CRM
Inside/Your company assistantPURPOSE-BUILT
YOUR WORKING CONTEXT
01Company knowledgeGuides, notes & documents✓
02Customer relationshipsCRM & meeting history✓
03Connected operationsOrders & delivery updates✓
Within your team’s access permissions.
YOU
Get me ready for tomorrow’s meeting with Briar Interiors.
GROUNDED IN YOUR BUSINESS
A useful place to start.
Their next order is due Friday. 1
They asked about a larger autumn order in the last meeting. 2
An answer that helps the work happen.Not another blank chat box. An assistant connected to your business.
AskFind the contextPrepare the work
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Illustrative company assistant: a team member asks for preparation for a meeting with Briar Interiors. The assistant brings together company notes, CRM records and order information, flags an outstanding delivery decision and prepares a meeting brief with three linked sources for review.
Illustrative concepts, not client projects or live products. The right tools, connections and approvals depend on your business.
Anonymised client projects. Outcomes reflect the engagements described; your results will depend on your workflows.
05 / WHAT COULD CHANGE?
Make room for more meaningful work.
A few hours saved every week can add up to something bigger. Explore a directional estimate for your team.
5h100h
£1,500£8,000
30%100%
How much of that manual time a workflow can realistically take on.
80% is a typical starting assumption; we confirm yours on the call.
Weekly cost of admin
£400
Reclaimed hours / year
832h
Effective hourly cost
£20
Estimated annual value
£16,640
A directional estimate, not a quote. It uses only the three figures you entered — hours × effective hourly
cost × efficiency × 52 weeks — and assumes a 37.5-hour contracted week.
It doesn't include implementation cost, licence fees or the time your
team spends reviewing automated work. Your real figures depend on your
processes, which we confirm on a free discovery call.